Frequently Asked Questions

It's simple! Browse our tutors, select one that matches your needs, check their availability, and book a lesson at a convenient time. Payment is processed securely through our platform, and you can connect with your tutor online or in-person based on your preference.

Yes! All our tutors undergo a rigorous verification process including background checks, credential verification, and interview assessments. We ensure that every tutor on our platform meets our high standards of expertise and professionalism.

We offer tutoring across a wide range of subjects including Mathematics (Algebra, Calculus, Geometry), Sciences (Physics, Chemistry, Biology), Languages (English, French, Spanish), Computer Science, Arts, Business Studies, and many more.

To book a lesson, browse our tutors, click on a tutor's profile to view their details and availability, select a time slot that works for you, and complete the booking form. You'll receive a confirmation email with all the details.

We accept payments via Paystack and Flutterwave, which support credit/debit cards, bank transfers, and mobile money. All payments are processed securely and protected by industry-standard encryption.

You can cancel or reschedule a lesson up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours before the lesson may be subject to a cancellation fee. Please refer to the specific tutor's cancellation policy for details.

Lesson prices vary by tutor based on their experience, qualifications, and subject expertise. Each tutor sets their own hourly rate, which is displayed on their profile. You can filter tutors by price range to find one that fits your budget.

ClassPodia charges a small platform fee (15% of the lesson cost) to maintain and improve our services. This fee covers payment processing, platform maintenance, customer support, and tutor verification.

Online lessons are conducted via video conferencing platforms. After booking, you'll receive a link to join the session at your scheduled time. All you need is a device with internet connection, camera, and microphone. Your tutor may also share screens, documents, and use interactive whiteboards.

Yes! Many of our tutors offer in-person lessons. When browsing tutors, you can filter by location and lesson type. In-person lessons are typically conducted at agreed-upon locations such as libraries, cafes, or the student's home (with parental consent for minors).

Lesson duration is flexible and decided between you and your tutor. Most lessons are 60 minutes, but you can arrange shorter (30 minutes) or longer (90-120 minutes) sessions based on your needs and the tutor's availability.

Your satisfaction is our priority. If you're not satisfied with your lesson, please contact our support team within 24 hours. We'll work with you to resolve the issue, which may include a refund, credit for another lesson, or matching you with a different tutor.